Happy New Year! Made any resolutions? Try these…


We hope you have had some rest and relaxation, and now you are ready for new challenges…

There’s no better time to make a bold move!  Why?  Because all around the country people use the New Year as a time to refresh and make changes, which means that lots and lots of opportunities open up.  It’s no coincidence that late January through March is one of the job market’s busiest periods.

So are you ready to take your own steps to realise your potential? These handy steps will help you on your way.  Why not make them your New Year resolutions…

Community Inclusion requires greater engagement


Community inclusion and participation for people with a disability is a foundation stone of the NDIS. Yet inclusion and participation is often represented as the responsibility of the person with the disability, or their carers and support providers.

True community inclusion, however, requires that people without a disability understand their role in ensuring people with a disability feel comfortable in the range of community settings, feel a sense of belonging and are able to take advantage of opportunities.

That is one of the reasons why a few years ago The Junction Works developed an opportunity for a group of Year 10 Students from Holsworthy High School to volunteer at our annual SPARK Festival for people with an intellectual disability in a project we call SPARK Experience: Youth Engagement.

Getting the support you need to realise your potential

Whatever work you do and wherever you do it, you do it better if you have a solid support network behind you. Family, friends, work colleagues and neighbours can all be active or silent partners in your wellbeing – people you can call on or maybe just take strength from knowing that they are there.

The people who work in our sector are fantastic at supporting others – precisely the people you would want in your own support network. The irony here however is that your strength in offering support can sometimes mean your own needs get overlooked.

Professional members’ organisations – made up of like-minded individuals working in the same industry – can enhance your skill-set and complement your networks of support.

Employment opportunities in the Townsville area



A whole expo devoted to careers in disability?  That’s unusual isn’t it?  Well yes it is but, given the huge growth in the sector as a result of the NDIS, it’s maybe a sign of things to come.

So all credit to Workability Queensland for organising the first Careers in Disability expo in Townsville, and carecareers is delighted to be involved.

If you have any interest in the work and career opportunities in this sector you’ll find everything you need – including the region’s major employers – all under one roof.

You can discover your career options, meet some of the people who work in the sector and attend free seminars. You can also apply for a diverse range of jobs on the day, so don’t forget to bring along your resumé.

The expo is at the Townsville Entertainment and Convention Centre, this Friday 14 October from 10am to 3pm and entry is free.

You can find out more about the expo at www.careersindisability.com.au and see some of the jobs that will be on offer here.

See you there!


The carecareers team

True Stories: Mim Kuipers – Finding work for individuals, with benefits for the whole community

Mim is an Employment Broker with My Place Foundation in Busselton, South West WA


I didn’t intend to create a career for myself in the disability sector, but initially “fell” into it when I started doing weekend respite with a young lady in my own home. She was a delight to have, and it piqued my interest. I was also extremely impressed with My Place Foundation, and their values and high regard for their clients and staff. My background is retail management, small business owner, and sales and marketing. I didn’t ever consider that these skills would lead me into the disability sector; however my current employment fits perfectly with these skills.

The work I do:
I find employment or help individuals with disability to set up their own small enterprise, according to their interests and passions. Many individuals with disability have never been afforded the opportunity to work, due to perhaps not fitting well with existing employment pathways, or having been deemed not capable of working. The “My Work” programme (formerly Open Workforce), which My Place Foundation in WA has set up, was initially set up as a pilot project to show that it is a very viable option for people with disability to work. They can and often want to work, and if we can approach this with creativity and finesse we can make it happen.

What I value most about my role:
The employment programme “My Work” has been an incredible platform to educate and inspire the broader community to consider how they can be instrumental in bringing about positive change for individuals who have often been pushed aside. Finding employment roles in local businesses for individuals with disability has shown the broader community what is possible when we start to think and act more inclusively, and that it not only has a great impact on the person gaining employment but also the staff, and others around them. It is often said that the person with disability, brings something uniquely wonderful to the workplace that no one else could. Most of our participants have never had a paid role before. To be earning a wage for the first time in their lives, gives such a sense of pride.
Please click on this link to see some of our participants in their newfound work places.

How the NDIS changed the way I do things
NDIS has given people the opportunity to make more choices, and the ability to pursue their interests and goals in a much more viable way than ever before. Employment is certainly something that can and is chosen for individuals to pursue.

My Employer:
My Place Foundation are a disability service provider in Western Australia, who have always been committed to providing individualised and flexible service according to a person’s unique needs. They are very versatile, and provide an array of different supports. It has been an honour to have been employed by such a forward thinking organisation, who have the highest integrity.



New content, special offers – exclusive to carecareers users



At carecareers we know that you can get tired of having to set up lots of logins for one website or another. So we don’t give you forms to fill unless we really have to.

However if you want to progress your career (and that’s why we are here after all) there is a real advantage in registering with carecareers. You need to enter only a name, email address, and password – it takes less than a minute – but it is enough to enable us to assist you.

And you can now enjoy the benefits immediately with some new exclusive content which is available only to those who register with carecareers.

The first batch of exclusive content includes:

The carecareers Insider Guide – This special manual is subtitled “How to make the best application for a job in the care sector” and it captures what we have learned over the years from talking to hundreds of hiring managers. It’s an Insider’s Guide to what works, and what doesn’t, when applying for roles, (including by smartphone) – as told by those making the hiring decisions.
Cover letter templates – Once you’ve read the guide these might inspire you to make that application with an edge to clinch your dream role.
Save 50% on the cost of the Induction program – for a limited period only this voucher will grant you access to carecareers’ award-winning Disability Induction Program at half the regular price.

Enjoy this content with our compliments. We intend to regularly add to it, so be sure to watch for updates.

If you are already registered, click here to take advantage of the new exclusive content.

If you have not registered with us before, you can do so here. It’s really quick!

Please be assured that in the registration process we ask only for the bare minimum information we need; we always respect your privacy and we never share your details. For more details see our privacy policy.

Beware of dodgy job offers

What to do when you get an unlikely offer by email


A couple of weeks back Jo* contacted us about an odd job offer she had received.  Molly Harris, manager of ‘First Choice Travel’ had ‘reviewed [Jo’s] resume on the site Care Careers and decided to make you an offer’ – of a Travel Assistant position.

It was odd because the job offer came out of the blue, odd that it was a role in the unrelated travel industry and, oddest of all, Jo does not even have her résumé on carecareers.

Jo was immediately suspicious and she had good cause to be. Molly (who also uses aliases – Alyssa Lovely, Mark Ella and more) is not a real person.  First Choice Travel is a real company, but this has nothing to do with them – their identity has been stolen. The ‘job offer’ is actually an elaborate cover for an invitation to participate in money laundering. Accept the ‘job offer’ and you could find yourself talking to the police.

The good people at Scamwatch, the Australian Government’s fraud-busting service, tell us that these kinds of scams are surprisingly common.  Many websites are reluctant to talk about them for fear of losing business, but the reality these days is that almost nobody can give you a 100% guarantee that they can completely shield you from this sort of trickery.

That does not mean you should never go online again; you can keep yourself safe by exercising some basic common sense. Never offer more personal details than you need to, and be especially wary about sharing your bank account details, tax file number, passport, driving licence or other ID details. Don’t respond to, or click on links in suspicious emails.

If a job offer looks too good to be true, it almost certainly is not true. Tell-tale signs of a bogus offer include bad spelling, bad grammar, an email sent in the middle of the night from a person and/or email address that you have never heard of.

You should always exercise basic precautions, and trust your judgement rather than a stranger’s propositions. If in doubt check out the latest scams on the Scamwatch site or ask them for advice. Stay alert and you will keep yourself safe.

And most importantly don’t let this kind of stuff colour your impressions of the overwhelming majority of legitimate organisations who use the web thoughtfully, legally and ethically. They and you deserve better.


Lastly, Molly, if you are reading this, you really should be ashamed of yourself.


Had a bogus offer yourself? Tell us about your experience…




*Not her real name

Need a course to take the next step? Find it on carecareers.

Introducing the NEW carecareers Course hub



If you’ve ever thought that you would like to take a course to advance your career, but were not sure where to find out about your options, perhaps we can help.


There is an ever-increasing variety of courses and training options available in our sector, and the opportunities for professional development have never been so strong or so numerous. There are also more training providers than ever before, so it’s important to choose those whose courses are best suited to the needs of the industry.


carecareers’ reason for being is to attract talented people into the disability, community and aged care  workforce and to encourage you to reach your potential.  We talk to thousands of people employed in the sector and would-be career changers every year.


We know that for many of you training is an essential step and you would welcome independent advice on which course to choose.  However up until now we have not had a preferred destination to which we could direct you.

Our new Course hub on carecareers will help close the gap.  It features a selection of courses from Registered Training Organisations operating in our sector.  You’ll find everything from short online courses to the key nationally recognised qualifications.

Our aim is to connect you with the industry’s best course providers and so we are partnering with organisations which have a shared vision for the project and the sector.  We don’t have training options for every area of the country yet, but the number of courses on offer will steadily grow.

But enough about us. This is your site, and we encourage you to check out the new Course hub and let us know how it can best help you.  Your feedback, suggestions and opinions have made carecareers what it is today, and we look forward to talking to you about new possibilities.

Click here for the Course hub. Happy exploring.





New collaborative model for migrants to train in Aged Care



SkillME is a three-year pilot project funded by NSW Government through Multicultural NSW to assist migrants in Inner Sydney with skills and qualifications to find suitable employment, by helping them through the complex process of having their skills and qualification recognised and through training or work placement pathways. Metro Assist www.metroassist.org.au is the SkillMe project manager.


SkillME runs training programs in collaboration with employers and other partners to develop high quality employees.  The structure and delivery of these programs is flexible to meet the needs of employers.


A good example of this collaborative model is a recent training program in the aged and disability sector with CASS (Chinese Australian Services Society), MTC Australia, BCA National and SkillMe working in partnership to provide staff for the new CASS Aged Care facility.


“Over the last 35 years, CASS has dedicated to serving the community and addressing the needs of migrants.  Through this joint venture with other passionate community partners, we hope to train up quality people to join the aged care industry and to address the culturally specific needs of the ageing population. Ivan Wong, Senior Executive Officer, Home Ageing Services, CASS Group.


In the model illustrated in the chart above, the roles of the partners are:

  • CASS is the employer partner who informs the program of their needs, selects the RTO together with Metro Assist and coordinates work placement of participants in a range of their services.
  • BCA National is the RTO providing the training in Certificate III in Individual Support.
  • MTC Australia provides the Skills for Education and Employment (SEE) program component which improves language, literacy and numeracy skills. This component is integrated into vocational training with language, literacy and numeracy skills being taught in this program having a strong vocational and industry focus.
  • SkillMe (Metro Assist) works with CASS to design the program, brings the appropriate partners together, connects participants who are suitable for the program and has overall management of the program.


From a SkillMe participant’s perspective this collaborative model provides the support they need while they are doing their vocational training. It not only cuts down the time for them to engage with individual services but most importantly the combination of employer engagement, vocational training and language, literacy and numeracy  training helps them to put skills and knowledge from the classroom in to a workplace context.


A SkillMe collaborative model training program has recently completed in the Furniture Removal and Warehouse Operation sector.  The English levels of participants improved dramatically over the 6-month training period and even at this early stage since program completion, over 55% of participants have found employment.


There is potential to conduct more of the SkillMe Collaborative Model Training Programs. If you would like to explore how this opportunity could work for you please contact:


April Pan, SkillME Coordinator at Metro Assist

T: 02 9789 3744          E: skillmeproject@metroassist.org.au


TRUE STORIES: Joseph Majambere – Supporting people from all backgrounds to become who they wish to be.

Joseph is a Support Planner (Case Manager) with Community Care Options (CCO) in Coffs Harbour, NSW

Joseph Majambere  5

I was born in Burundi, a small country located in Central-East Africa. In 1993, at 11 years of age, civil war broke out in my country – I lost my father as a result of the war and due to survival needs, our family was unable to grieve for him. My family and I lived in a refugee camp for the following 14 years. Living in the refugee camp was extremely formidable, adjusting to a new way of living, I experienced numerous times of hunger and starvation. I often felt extremely scared and we did not feel safe. On many occasions we left our tents and slept in the forest, as we were in complete fear that killers would come during the night and murder us.


My mother became unwell and this became a normal state for my family. As the eldest child of my siblings, I assumed responsibilities and cared for my mother and my siblings. I grew up before my time and missed out on experiencing my childhood and adolescence. As time and the years moved forward, I was familiar with this way of living and embraced my circumstances – although I had no material possessions, I had great wealth in the love I shared with my family and the refugee community.


In the camp, I became a Youth Leader and encouraged children/teenagers to become involved in the Norwegian People’s Aid’s (NPA)  ’Right to Play Program’ (a NGO that established various activities to address needs of the refugee population such as emotional trauma; assisting people to maintain their health, hygiene and well-being; farming and knitting cooperatives to develop economic independence);  and becoming involved in NPA’s ‘Coach to Coach Program’ (various sporting activities, for example, soccer, netball, marathons, rectangular jumps) – Norwegian People’s Aid provided the opportunity for some play time, social interaction and teamwork for young people to enjoy and be part of in the camp. The work NPA achieved left a lasting impression upon me and was life-changing for me.


Ten years ago, my family and I arrived in Australia, unable to speak English and were settled in Coffs Harbour. This presented another totally different culture that I learnt to adapt to. I found this to be very personally challenging as Australia has so much freedom, I had never previously been exposed to the level of freedom enjoyed in Australia and the diverse culture. I learnt to write and speak English. As I have grown, my confidence has increased and I’ve become more comfortable and familiar with the Australian-way-of-life. The support I received in Australia is truly appreciated.