We've worked hard to make
carecareers as simple as possible to use, and one of the keys to making it even more so is to share some of the common questions being asked by people like you. If you can’t find the answers you’re looking for in our Frequently Asked Questions (FAQs) below, please
contact our Talent Advisors.
What is carecareers?
carecareers is a free-to-use online recruitment service aimed at providing information and advice to anyone thinking about developing a career in the New South Wales (NSW) disability and community care sector, whilst providing support and recognition to those already working within it.
carecareers gives you the opportunity to interact with people already in the sector and to develop a deeper understanding of what the sector can offer you. Browse through the jobs, resources and information available on this website, and interact with your peers and colleagues. Our
Talent Advisors are also available for support between 9am and 5pm, Monday to Friday.
carecareers is funded by the Ageing, Disability and Home Care (ADHC) Department of Human Services (NSW) and has been developed by National Disability Services (NDS), NSW.
The community care and disability sector is one of the largest industries in Australia, providing a range of services aimed at improving the quality of life for members of the community with support needs. Primarily comprised of government-funded organisations, not-for-profit (NFP) organisations, charities and benevolent institutions, the sector services over 400,000 clients within NSW alone.
More than 26,000 people work in the community care and disability sector in NSW, and as demand for services increases, this figure is set to rise.
With research showing that today’s society has a general misconception about what it means to work in the disability and community care sector, carecareers has embarked on a marketing initiative to use the positive experiences of ‘real’ sector workers in NSW to build public awareness of the benefits of working in it.
What are carecareers' contact details?
If you'd like to get in touch with us please email info@carecareers.com.au or call 1300 637 637. Alternatively, you might like to use out contact form and we'll get in touch with you.
Does carecareers advertise vacancies outside of New South Wales eg, Melbourne or Adelaide?
carecareers advertises vacancies in the disability and community care sector of NSW only. At this stage, we do not currently advertise roles in other states or territories of Australia, or internationally.
Where do I start?
To start finding out more about the disability and community care sector visit where do I start?
In this section of the carecareers website you'll also find all the information you need to get an understanding of the clients you could be supporting and the environment in which you might be working. You'll also discover the rewards the sector has to offer, as well as the training and career development opportunities available to you.
By registering with carecareers on our website, you can upload your resume, along with your preferences for the kind of job and type of organisation you would like to work for. This will put you in our talent pool, enabling the carecareers’ Talent Advisors to proactively seek you out when an organisation submits a vacancy that fits your career needs.
We also encourage you to register for the True Stories and Community sections of the carecareers website. By registering you’ll be able to add your own user profile which will allow you to participate in the forums, comment on blogs and share your own story.
Please note: The community registration process is separate to the jobs and resume registration process.
How will carecareers communicate with me?
Your email address will be our primary method of contact with you, so in many ways it is more important than your name. Please ensure that your email address is correct, current, reliable and accessible.
Some web based email systems can become 'full' quite quickly so please make sure you understand any limitations that may apply to your email account. Be sure to also make
carecareers a ‘safe sender’ in your email account.
The
carecareers website is a good starting point for working out what area of the growing disability and community care sector you could develop your career in. Click on the links below to find all the information you’ll need to help you better understand and identify opportunities within the sector:
Does carecareers advertise volunteer positions?
carecareers advertises various volunteer positions in the disability and community care sector of NSW. We often recommend that people looking to enter the sector's workforce complete some volunteer work to get experience. Volunteering is also a great way to learn about the sector and any particular organisations you might be interested in.
What's the best way to find a vacancy in the sector?
If you're ready to find a job now then you can use our
job search. You can start your search by searching for:
• Role type
• Service type
• Location
• Keywords
The results of your search will be listed vertically, one job under the other. To view a job description just click on a job name. You can also create or update your own
job profile which will allow us to send job alerts to you.
Please note: The job description will be displayed in an internal frame within your website browser. This internal frame has its own scroll bar which will allow you to scroll down to display the complete job description.
I'm a student and would like to find out more about the sector as a possible career path?
To help educate and provide secondary and tertiary students with a first hand experience of the disability and community care sector
carecareers has set up an initiative called
projectABLE. As part of projectABLE, students can learn about the sector from people already working in it.
School students also have the opportunity to obtain units of competency in either a Certificate III in Disability or Certificate III in Community Services. For more information visit
www.facebook.com/projectABLE.
You might also like to read some of the
current job advertisements on the
carecareers website to get an idea of the types of roles available within the sector, and the qualifications required.
Getting started and the
jobs guide on the
carecareers website may also be helpful to you.
I'm a recent graduate and would like to start a career in the sector. Do you have any tips for how I can get my first job?
The main tip our Talent Advisors give recent graduates is to improve your resume as much as possible before applying for your first job. It's most important to promote your academic/training history and any volunteering experiences you've had - this will help to make up for the limited experience you may have as a graduate. Personal statements identifying motivation and your aptitudes are also essential in a resume.
You might also like to read some of the
current job advertisements on the
carecareers website to get an idea of the types of roles available within the sector, and the qualifications required. By reading the job ads you will also learn about the demands and responsibilities of the career path you are interested in, career progression and training opportunities.
We'd also recommend that you research organisations that actively recruit students and recent graduates. These organisations seek out students and graduates and offer training as an incentive.
About the sector's roles and the
jobs guide on the
carecareers website will also be helpful to you. Our
Talent Advisors can also help you with career advice and resume tips, 9am to 5pm, Monday to Friday.
Once you’ve found a job you’d like to apply for you will need to click on the job name to view the job description. From there, you need to scroll all the way down to the end of the frame where a red apply button will be displayed. Click on the apply button to start the application process.
After you’ve applied for a job online you will be asked to register your details with
carecareers, if you haven’t already. You’ll then need to login to complete the application process. During this step by step process you will be asked to attach a resumé/curriculum vitae (CV) for the job and for your profile.
Please ensure that your resume is in one of the following formats: .doc (Word document) or .pdf (Adobe Acrobat document) or .rtf (generic text file document). If you don’t upload your resume in one of these formats your application may not be readable by your prospective employer which will reduce your chance of employment.
Our Talent Advisors can also help you with how best to present the details in your resume, for free.
Contact our Talent Advisors to find out more.
We collect personal information from users of the
carecareers website in order to provide those users with certain services or functionality in areas of this website. We may restrict access to certain areas of this website only to users who have provided personal information.
We also collect personal information for the following purposes:
- To consider and assess your suitability for employment in the disability sector or related sectors.
- To provide services to you.
- To receive services from you.
- To inform you of matters in which we believe you may have an interest.
For more information please
read our Privacy Policy.
You are not obliged to give us your personal information. However, if you choose not to provide us with your personal details we may not be able to provide our services to you and we may not allow you to access certain areas of the
carecareers website. For more information please
read our Privacy Policy.
No, there is no fee for candidates to use the
carecareers service.
We encourage you to get involved in the carecareers community: share your story, connect with others in the sector through our blogs, make a comment in the forums and find out about events in your local area.
To participate in the true stories and community sections of the website you’ll need to first register your profile.
Please note: The community registration process is separate to the jobs and resume registration process.
There are six main areas that carecareers can help you with:
- Careers Centre – a fully staffed recruitment advisory service covering advertising, response management, best practice hiring techniques and candidate matching. For more information contact our Talent Advisors.
- Advertising – upload your job postings to carecareers to expose your vacancies to what has the potential to be a very active market.
- Employer directory – upload information on your organisation’s employer profile which allows potential candidates to learn more about you, your services and your organisational culture. It also gives candidates the opportunity to contact your organisation proactively.
- Resources – including recruitment tools and case studies from within the sector and beyond.
- Community – your opportunity to connect with candidates and employees, giving you real insight into the current workforce.
- Best practice in hiring – including talent attraction, recruitment, retention and employer branding.
If you would like to learn more about how we can help you
read some testimonials from other hiring managers who've already used
carecareers.
No, carecareers is a recruitment advisory service, talent pool and free-to-use job board. The service is an Ageing, Disability and Home Care (ADHC) Department of Human Services (NSW) sponsored initiative which is being led by National Disability Services (NDS), NSW.
Eligible employers in the sector can currently advertise with carecareers at no cost.
carecareers supports recruitment into permanent part time and full time roles, casual and volunteer vacancies in NSW. It does not currently support the needs of brokers or agencies. carecareers is a support service and not a temporary bank.
Based on the feedback and requests from customers and the knowledge we acquire, changes and enhancements to our existing services will be offered. These additional or enhanced services may include access to the carecareers talent pool and/or a short-listing service.
Whilst there will be costs incurred we will be able to reduce these by using the sector’s purchasing power. There may be an annual fee introduced to ensure the sector continues to attract appropriate talent via carecareers, for hiring organisations to benefit from in their recruitment process. Any charges made will be based on a cost-recovery model.
* Eligible employers in the sector can currently advertise with carecareers at no cost.
No, but we're able to advise on recruitment best practice which is specific to your needs. Once the fee-based service is in operation, we will be able to advise on references, police checks, working with children and academic checks, as necessary.
If you work for a not-for-profit organisation within the disability and community care sector, are a government funded or public benevolent institution, then you may be eligible for this service. The project does not currently support brokers or agencies.
If your organisation’s profile is listed in the employer directory, you can take advantage of our services immediately, although we may need you to complete the organisation registration process. If you are not listed, it may be that we haven’t fully populated your organisation profile yet, in which case contact our Talent Advisors.
What is the process for placing an advertisement with carecareers?
If you’re already registered with carecareers and want to advertise a vacancy, contact our Talent Advisors so they can post it on your behalf. Alternatively, if you have your own username and password you can get started straight away.
If you haven’t used the carecareers service before, please contact our Talent Advisors to see if you're eligible for the service. If you’re eligible you can take advantage of our services immediately, although we may need you to complete the organisation registration process. For more information visit advertising with carecareers.
There is no limit on the number of roles an organisation can advertise. You can also advertise your company profile on the carecareers website. Please contact our Talent Advisors to organise your profile.
Candidates will be screened against the basic details of the role(s) advertised – such as location, salary and experience. This is the long-list service.
We intend to add additional/enhanced services, such as short-list services, based on a chargeable cost-recovery model. We’ll be taking onboard the valuable feedback we receive from our clients, to ensure we meet the needs of everyone.
Under the current offering, the Careers Centre will advise job applicants on how best to present their details where their resumes may lack detail and/or relevance – this is part of our advisory service to the candidates and a point of differentiation in the market.
Candidates will have the opportunity to represent themselves (based on the Talent Advisors’ consultation) to ensure the best possible result for the candidate and the potential employer.
Once candidate details are passed to the client they assume full responsibility for the continued hiring process and decision regarding an offer. The candidate and clients may still draw upon the expertise of the careers centre for advice on best practice and process but the final responsibility of hiring lies with the hiring manager and organisation. Candidates who do not secure a role they have applied for will be entered into the sector-wide talent pool.
Information and advice from the Careers Centre is available to organisations and hiring managers between 9am and 5pm, Monday to Friday. Contact our Talent Advisors.
Talent Advisors at the Careers Centre build a close advisory relationship with candidates. This involves truly understanding the strengths, weaknesses and desires of a candidate.
We are focused on ensuring the candidate is given all the opportunities and advice to achieve a career in the sector. We do this through constant and open communication over the phone, email or post - whatever is appropriate to build a solid, trusted relationship.
When it comes to the recruitment process the Talent Advisors provide practical advice, assist with interview techniques and prepare candidates with key information on the role and organisation. All information is updated on candidates’ profiles to ensure their information is current and relevant.
The talent pool is a must for the disability and community care sector. Research has shown that in order to grow the workforce we need to have a pool of relevant talent to recruit from. This is the first ‘port of call’ for the Careers Centre when looking to match talent with vacancies that organisations are looking to fill.
Candidates will be asked to populate their profiles in terms of what roles, locations, salaries, etc they’re looking for so that the Careers Centre can firstly match them to existing roles, and also proactively search through them retrospectively when new roles need to be filled.
Candidates also regularly and proactively search for jobs themselves in our online jobs database.
We will use a number of devices to enrich the talent pool, including referral schemes and social media strategies. We’ll also be looking to extend the existing media campaign.